Due to the fact that our products are being shipped from a third party there is no cancellation/refund except if your product is damaged, the delivery is incorrect or for products that will not ship to certain Countries/Regions.
Please contact us in this case and we will reship your order or give you a refund. Satisfaction guaranteed.
If you haven’t received a refund yet, please check your bank account first. Then contact your credit card company, it may take up to 10 business days before your refund appears on your bank statement. If you’ve done all of this and you still have not received your refund yet, please contact us immediately.
Please note that once you’ve placed your order, the product is automatically processed and prepared for shipping from our third party supplier. Therefore we cannot cancel or refund an order once it is processed except in the cases named above.
If there is anything we can do for you, feel free to contact us. You can contact us via:
- This Site: Use the "Contact Us" Button on the left and leave a Message.
- Email: firstname.lastname@example.org